Imagine health care free from harm……
Today is most famously associated with American Independence day but it is also the 66th birthday of the NHS (well ok, its tomorrow actually) and spookily the 66th blog from @dghealth. So lets reflect on the” good old days” and the stories that make the younger generation take a sharp intake of breath and say OMG/SHUT UP!!!!
1948 when it all began – a year where it was common practice to rub alcohol into healthy skin to prevent pressure ulcers (probably followed by a quick swig out of the bottle from the nurse giving this care!)
1978 –moving on to perhaps a more memorial pastime for those still awaiting their own 66th birthday. Imagine a life pre picolax or moviprep when the alternative was two big tubes, a jug and a 3-5 litre bowel washout!
At the time this wasn’t wrong, it was just how things had always been done. But we are now in a time of innovative, evidence based practice and do not want to hear the well versed “its aye been done like that here”.
We are here to link people together, support everyone and show that quality improvement can be simple, fun and very rewarding.
In April we were lucky enough to attend the International Forum in Quality and Safety in Healthcare in Paris which was an amazing experience. 3000 people from over 75 countries came together to share experiences and learning in quality improvement. We wore our Scottish flag badges with pride and were quickly given the title of ‘the tartan twins’! Meeting Don Berwick (godfather of Patient Safety) was the highlight!!
One very clear message from Paris was that Scotland are world leaders in healthcare quality improvement. We are the 1st country in the world to adopt a nationwide approach to patient safety and when are we ever 1st at any team sport? (Andy has let us down, our footie team cannot even qualify for the World Cup finals and even @jefface3’s precious Welsh rugby team are mince.)
What made our pride blossom even further was Maureen Bisognano CEO of IHI (Institute of Healthcare Improvement in America) speaking very highly of the NHS Scotland and quoting ”I am coming to Scotland if I get ill”.
The world is watching so lets stand tall, be proud and give them something to be in awe of.
Those of you who have had the pleasure of our company will know we are passionate about creating a happy, positive environment and want to encourage people to be proactive and not reactive.
Have you ever said?
- “I can change that?”
- “We can make this better?”
- “I have an idea”
and wondered where to start? Then in true Ghostbusters style we are the ones to call…..
So, a few things to think about to help with the quality improvements you want to make
- Don’t get lost in the jargon
- Follow you instinct
- Communicate with your team
- Take small steps
Independently we all try our best but together we can get it right for every person, every time. Deming was a quality improvement guru best known for revolutionising the Japanese car industry. His philosophy is one of cooperation and continual improvement and his famous quote is shown here.
If we all take responsibility and the possibilities are endless. Let’s keep believing and keep fighting as Bevan, the founder of the NHS would want.
Here’s to the next 66 years.
Sharon McGarva and Emma McGauchie are Staff Nurses and Improvement Advisors with the Patient Safety Team at NHS Dumfries and Galloway. Sharron works tuesday and wednesday and Emma works wednesday and thursday. Call us on 34138 and follow us on twitter @shazmcgarva @emmamcg2