As Clinical & Service Change Programme Manager for NHS Dumfries & Galloway, having responsibility for delivery of an extensive two year programme of “on the ground” changes, I would like to share something with you as we start out on our journey of change.
I am not going to go into any detail on why we need to change as we all know the demands on our health services will continue to grow, we all know that we have a responsibility for own health and the health of our family, we all know that resources are scarce. Yet, last week, a member of staff enlightened me to the fact that they “dinnae dae change”
That got me thinking, what if none of us “did change” what would that actually mean.
We are in an enviable position in Dumfries & Galloway as we are about to embark upon building a new state of the art hospital, designed for optimal benefits for our patients and our staff. The new hospital will be ready to take its first patient at the end of 2017. We are also about to integrate Health & Social Care which will bring great opportunities. Very exciting times for us indeed.
However, lets take a sneaky peak at what the future may look like if we all stood still ….
Nothing was altered, nothing was done differently…..
- Services continue to be scheduled based on a traditional working week (Monday – Friday – 9 am to 5 pm)
- Patients continue to be admitted to an acute hospital as there are no alternatives available in the community setting
- No new roles developed, appropriate skill-mix introduced, or integration of teams.
- Technology was ignored
The result would be mayhem, with the likelihood that the new hospital would be doomed to failure before it even opened its doors and our community services saturated. This does not mean for one minute that our staff would not be working extremely hard to provide high quality services in the future but they would be very much up against it if we all stood still and didn’t do change.
Our team have been talking to staff to find out what change means to them and encouragingly we have had comments ranging from
“I fully Support Change”
“I find change exciting”
“We need change to survive”
“I am just no techy!!!”
Here at NHS Dumfries & Galloway, the Clinical & Service Change Programme Team will continue to build upon the great foundations that already are in place, working closely with staff, listening, supporting and facilitating the necessary change.
Change is challenging, it is hard work, but it will be worth it!!
Look out for further information coming shortly and we will keep you posted as to how it is all going….
Stephanie Mottram is Clinical & Service Change Programme Manager for NHS Dumfries & Galloway