“What matters to you?” day is on 6th June and you may have seen information about it around the place. We are encouraged to think about what matters to us and to have conversations with individual service users, their families and our colleagues about what matters to them, so we can use that information to improve the care and support we give to individuals and their families and promote a healthy working environment.
I thought it would be an idea to focus this blog on people who work in our health and care system and asked them to share what matters to them in and out of work and to share a few photos if they wish. I am grateful to those people who have shared what matters to them. Thank you, this blog is yours:
Emma Jackson is a physiotherapist at Newton Stewart Hospital:
In work
Up to date handovers and good communication between staff
Being able to build trusting relationships with patients by using appreciative inquiry, and having the time to get to know them as a person
Out of work
Being able to spend quality time with my family, friends and pets
Having personal goals to work towards
– Being able to get outside as often as possible – walking in long grass with my dogs is my fix
Morag McMinn, support services assistant, Gerry McDermott, support services manager, Kay Shepherd, support services supervisor
Liz Jardine, support services assistant, Linsey Wharram, support services assistant, Helen McCaig, support services assistant
Morag McMinn:
In work
To come into work and not get hassle.
That staff get things right, especially the care and the care of people with dementia
Out of work
My two granddaughters
Gerry McDermott:
In work
My staff feel respected and part of the whole network of the NHS
Out of work
My kids and the football (Celtic FC)
The kids are growing up fast and I want them to fulfil their dreams
CFC has fulfilled its dreams this year!
Kay Shepherd:
In work
Staff are happy and get on well, there is mutual respect
Staff trust me to come and speak to me
Out of work
My four kids – my weans
Liz Jardine:
In work
It’s all about the patients; I enjoy talking to them and being part of the team
Being able to go to the supervisors and talk to them
Being happy in work
Out of work
My two sons and spending time with my husband as well as my wider family.
Supporting our sons to achieve in life
Lynsey Wharram:
In work
Being involved with the patients, additional responsibility is a privilege, such as taking people on their last journey to the mortuary
Being part of the team, uniform colours don’t matter
Out of work
My wee brother (Murrey) and people now recognising disability more
Proper training for people about disability and dementia
Helen McCaig:
In work
To come to work and being happy working
Being part of making patients feel their privacy is respected
Out of work
My husband and son – we are really proud of our son who is now doing his Masters at
Cambridge University
My cat, Salem
Helping my father who has dementia
Pictured: Jeanie Gallacher and Stephanie Phillips, Primary Care Mental Health Liaison, Stewartry. Norma Cunningham, Community Mental Health Team Support Worker, Stewartry.
Jeannie Gallacher & Stephanie Phillips
In work
As staff working within a new project in Primary Care Mental Health Liaison, it matters to us that patients feel they can have quick access to appropriate mental health treatment. It matters to us that we forge good working relationships with our colleagues and that the service we provide is supportive and effective.
Out of work
Jeanie – I feel it is important to have lots of quality time with my family and it matters to me that we try to get away for family days out and holidays!
Stephanie – It’s important to me in my home life that my family are healthy. I enjoy walking my dog every day and this matters to me.
Norma Cunningham:
In work
Firstly what matters to me is that I provide a good service to our patients.
It also matters to me that staff feel valued and encouraged to reflect and develop, and that staff receive positive feedback when there have good outcomes for patients.
Out of work
I have learned that it is not what you have in life but who you have in your life. My life is richer for having a family to love, grand children to cherish, friends you can rely on and pampered pets.
Grecy Bell is a GP and Deputy Medical Director in Primary Care
In work
Team work, having a shared understanding of each other’s role and common goals
Out of work
Having time to enjoy shared memories with family and friends
Linda Williamson is a General Manager in Women Children & Sexual Health
Linda has a pictorial creation, representing her in work and out of work “what matters to me”
Then there’s me:
Alice Wilson, Deputy Nurse Director
In work
Being able to see the impact of my work on individuals and teams
Knowing that what I do makes a positive difference to the people we care for and their families
Being proud of my profession
Out of work
Spending time with my family and friends and living in a lovely place which feels a million miles away from the hustle and bustle of work. I’m part of a big family and a small community – ideal
Knowing (through whatever means necessary!) that someone will make sure I have nice shoes even when I am no longer able to walk in them!
Pictured: the view I see every day from the front of my house…it is amazing even at the close of the day – the bike is just there to fool you into thinking that’s the only mode of transport I use!
On 6th June and every other day, take a minute to think about what matters to you and ask yourself if you know what matters to your colleagues and those people you care for and support; if not, why not ask them?
Alice Wilson is Deputy Nurse Director at NHS Dumfries and Galloway